FAQs

Q: Do you charge a fee for estimates or inspections?

A: Written estimates are FREE of charge with NO OBLIGATION. There is a fee for Reports that requires our company to assess and certify the condition, life expectancy, etc…, Usually for real estate agents

Q: Do you provide a warranty?

A: We provide Warranties from 2 – 50 years on all replacement and new construction projects. The Warranties will vary based on the services provided. You will also receive a Manufacturer’s Warranty that will vary based on the materials installed.

Q: Do you provide references?

A: Absolutely! We will provide a list of references for previous customers who will tell you about their experience with our company regarding customer service, work performed, clean-up, etc.

Q: What Insurance companies do you work with?

A: We work with all carriers and meet with the field agents, on your behalf, at your request.

Q: It always seems to take anywhere from several days to over a week before I can get someone out to fix my roof leaks. Why can’t I find good roofing service?

A: Someone from RoofCo will respond within Two (2) hours for any emergency leak, 24-7-365. We will respond within 48 hours to any non-emergency roof leak.

Q: Do you pick up nails?

A: Yes! Becuase each roof has several thousand nails/fasteners holding the old roof down, we use several magents and your Project Manager will be there to ensure we did a great job.

Q: How do you protect my landscaping?

A: We tarp on all sides of your home and protect your HVAC units from falling debris. It helps make our general clean up more efficient and professional.

Q: What kind of deposits or payments do you accept?

A: We don’t accept any deposits upfront until we begin or complete the job to your satisfaction. We accept all forms of payments.